BrightWork Support Center

Welcome Guest Search | Active Topics | Log In | Register

Weekly Email Scheduler Options
Previous Topic · Next Topic
LHink
#1 Posted : Tuesday, February 16, 2010 5:12:40 PM
Rank: Member


Posts: 22
Hi,

Our email scheduler works if manually run but does not automatically send weekly updates. We followed the instructions in the BrightWork Reporter Email Scheduler White Paper but no one is automatically getting any of their weekly MyWork reports for the time scheduled.

Do you have any suggestions for trouble shooting this problem?

Thanks,

Lani
Back to top
 Report Abusive | Report SPAM
pdoyle
#2 Posted : Tuesday, February 16, 2010 5:40:54 PM
Rank: Advanced Member


Posts: 44
Hi Lani,

This is often caused by the Account that the task is scheduled to run under, does not have full access to the Site Collection.
If you run the Batch file manually in Windows Scheduler, does it run?
If it does not run, can you check the Permissions of the acount and ensure it has full permissions to the Site Collection.

Regards,
- Peter
Peter Doyle
BrightWork
Back to top
 Report Abusive | Report SPAM | Edit by user: 2/16/2010 6:00:28 PM | Reason: Not specified
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

BrightWork Support | BrightWork © 1996-2008, BrightWork
This page was generated in 0.101 seconds.